An exciting opportunity exists to join the Shotton Mill’s IT department as a Business & Operational Applications Specialist.
You will be a key member of the IT department responsible for the maintenance and installation of the business and operational applications for operations at the site. Shotton Mill Limited (part of the Eren Holding group) is currently constructing the UK’s largest containerboard machine along with a tissue machine.
During 2025, we will be continuing the process of expanding our portfolio of IT systems and applications in alignment with our head office in Istanbul and the other production sites in Corlu and Zonguldak, all based in Türkiye.
This position is located in Deeside, Flintshire, North Wales.
You will be responsible for
* Monitoring and maintaining the performance, security, and reliability of business and operational applications.
* Providing support for manufacturing execution systems (MES) and their interfaces with other systems & applications.
* Installing, configuring, and supporting application software and related systems.
* Performing regular system audits to ensure compliance with company policies and industry standards.
* Troubleshooting and resolving application-related issues in a timely manner.
* Collaborating with business units to understand their needs and providing technical solutions.
* Implementing and managing application updates, upgrades, and improvements.
* Documenting system configurations, procedures, and application workflows.
* Providing technical support and training to end-users as needed.
* Staying updated with the latest industry trends and technologies to ensure the company's applications remain current and efficient.
* Supporting the helpdesk technicians with requests requiring specialist knowledge.
* Working with the IT departments based in Türkiye on IT infrastructure related issues in a matrix organisation.
Skills and Qualifications
* Either bachelor's degree in Computer Science, Information Technology, or a related field, or relevant proven experience in these fields.
* Relevant certifications are a plus.
* Strong knowledge of paper industry MES applications.
Knowledge and Experience
* Proven experience as a Business & Operations Applications Specialist or similar role.
* Experience in the containerboard and/or tissue paper and/or process manufacturing industry is a plus.
* Strong knowledge of business applications, including ERP systems such as SAP, and manufacturing execution systems.
* Experience with application integration and data migration.
* Familiarity with database management and SQL.
* Proficiency in application security practices and tools.
* Excellent problem-solving and communication skills.
* Ability to work independently and as part of a team.
* Excellent problem-solving and communication skills.
* Working on an 24x7 industrial site with the associated requirements and safety procedures.
* Ability to work independently and as part of a team.
Working Conditions
You will initially be based within the project village on a site undergoing significant construction work.Once the new PM3 building is complete, we will be moving into a brand new facility.
At times you will be asked to work outside normal hours in order to avoid disruption to the business.
Some UK and international travel and/or remote support of other branches will be required to participate in the rebuild project and being part of the Eren Holding group.