ASB Case Officer [Manchester City Council] Hourly Rate: £19 per hour This role is for an Anti-Social Behaviour Case Officer working on the North Anti-Social Behaviour Team based at Central Park Police Station, Northampton Road, M40 5BQ. The placement will be for approximately six months. You will work closely with our key partners, such as Greater Manchester Police, Housing Providers, and other council departments to support victims of anti social behaviour (ASB). Our approach involves prevention, early intervention and enforcement including taking cases to court. You will be confident in delivering informal and formal interventions, taking statements from victims of ASB, and instructing solicitors. We provide a trauma-informed approach, with our focus on identifying support for those who need it, with the aim of helping to prevent further offending. About the Candidate We are looking for an individual who is comfortable engaging with people face to face, as well as visiting residents and businesses. We require someone with an understanding and knowledge, and ideally, of the practical application of the tools and powers within the ASB Crime and Policing Act 2014. The successful candidate will be competent in enforcing legislation which can include issuing verbal warnings and/or legal action. You must be able to confidently explain your enforcement decisions and deal with any challenges politely and professionally. We require someone who is motivated with excellent communication skills with a strong customer focus. Your skills enable you to effectively communicate with other professionals, victims, witnesses and ASB perpetrators. You can demonstrate active listening, empathy and assertiveness, with the ability to lead on responding to community safety issues in your area. A full driving licence is not required but the role requires the candidate to be able to cover a large geographical patch, and to undertake visits to businesses, homes and public areas. if you have any questions or would like to apply please get in touch (url removed) (phone number removed)