Job summary To provide flexible, comprehensive, responsive and accurate administrative, clerical and general secretarial services to one or more than one of the Trust's Child Health Service's inpatient wards or day/out-patient units. Main duties of the job Working closely with nursing, medical, other staff and outside agencies, to contribute to the maintenance and on-going development of an effective and efficient administrative, clerical and secretarial service for users of the one or more inpatient wards and/or day and out-patient units, their relatives and visitors through the performing of key administrative, clerical and secretarial tasks. Update admission trolley on a daily basis To input information into the IT systems used within the Child Health Service, including systems used for admission/ transfer/ discharge and coding, ensuring that information is correct and up-to-date. Register patients and add encounter/episode and /or outcome on the Trust's patient administration system. To be responsible for the maintenance of the wards administrative processes and systems contributing to their on-going development and improvement. To provide a front line information service, offering non-clinical information, advice and guidance to members of the public, colleagues from external agencies (e.g general practitioners, health visitors and Social Services), nursing staff and colleagues from other departments in the Trust. About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Date posted 12 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 251-FCSS8915-WC Job locations North Hampshire Hospital Basingstoke Aldermaston Road Basingstoke RG24 9NA Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Person Specification Qualifications Essential oA good standard of secondary education with GCSE English language or comparable relevant work experience. Desirable ECDL, NVQ Level 3 within Administration or other information technology qualification Experience Essential oPrevious clerical, administrative, secretarial experience, including typing and telephone skills. oIT Literate oExperience of working in a busy customer-focused environment Desirable oPrevious experience of working in the NHS or other Health Sector Skills Essential oExcellent verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers. Ability to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detail. Excellent time management skills Desirable Experience of using NHS IT systems Person Specification Qualifications Essential oA good standard of secondary education with GCSE English language or comparable relevant work experience. Desirable ECDL, NVQ Level 3 within Administration or other information technology qualification Experience Essential oPrevious clerical, administrative, secretarial experience, including typing and telephone skills. oIT Literate oExperience of working in a busy customer-focused environment Desirable oPrevious experience of working in the NHS or other Health Sector Skills Essential oExcellent verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers. Ability to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detail. Excellent time management skills Desirable Experience of using NHS IT systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address North Hampshire Hospital Basingstoke Aldermaston Road Basingstoke RG24 9NA Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)