Sales Administrator Location: Croydon Hours: Mon-Thur 08:30-16:30, Fri 08:30-15:30 (36.5 hours per week) Salary: £30,000-£35,000 (depending on experience) Contract Type: 6 Month Fixed Term Contract (potential extension) Start Date: January 2025 Our client is seeking a proactive and organised Sales Administrator to join their team on a 6-month fixed term contract. This office-based role offers an excellent opportunity to contribute to a dynamic, customer focused environment within a global business. Key Responsibilities: Handle customer enquiries regarding products, services, and order status. Respond promptly to customer enquiries and resolve issues efficiently. Ensure customer records are accurate and up to date. Provide administrative support for quotations on new projects. Coordinate with material control and manufacturing departments to confirm delivery timelines. Manage booking of service exchanges, repairs and spare part orders. Process and track sales orders to ensure timely delivery and customer satisfaction. Support the warranty claims process by collaborating with team members and the service team. Ordering of parts and progress urgent orders. Required Skills: Technical mechanical sales administration background Proven experience in direct customer interactions. Strong commercial awareness. Excellent telephone manner Proficient in Excel, Word, and effective communication skills. Strong organisational and multi-tasking abilities. Benefits Package: Annual Bonus (pro-rata for the year of joining) 25 days holiday (pro-rata upon joining) Pension: 3% employee contribution, 6% employer contribution Life Assurance, Private Health Care, and Dental Health Care Salary/Bonus Sacrifice scheme Cycle to Work scheme Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today