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Site Services Specialist - Print Room, St Neots
Client: Ricoh
Location: St Neots, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 12aaca3d0071
Job Views: 61
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
What you will be doing:
* Deliver an efficient Print Room service to the customer, to meet agreed SLA’s and customer satisfaction.
* Help solve operational problems quickly and efficiently to ensure the most efficient service is provided.
* Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered.
* Deliver the attached job profile, specific to site requirements to meet the business needs and client expectations.
* Ensure all work carried out is to the highest quality to meet customer confidentiality, deadlines, SLA and KPI’s.
* Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines.
* Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology.
You will ideally have:
* Experience working in a print room role desirable but not essential.
* IT literate.
* Ability to work independently.
* Good organisational skills with attention to detail.
* Excellent communication skills, both verbal and in writing.
* Ability to demonstrate commitment and flexibility.
* Multi-tasking skills and ability to work on a variety of items simultaneously.
* Good time management skills with the ability to work well under pressure.
We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible.
In return for your commitment, you can expect:
We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.
In return for your commitment, we can offer you:
* Working in line with role requirements.
* Excellent package with solid basic, strong bonus and company benefits including: a competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, flexible retirement plan to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role-specific), cycle to work scheme.
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