About You
Shop Managers with a passion for games, DVDs, gadgets and computers
Hours: 40 per week
Salary: £29,000
Benefits:
Performance related bonus
Ongoing training and development
Opportunities for progression and to work in other locations
15% Discount at Cex
Location/About Us:
Over 500+ Stores spanning the UK, Ireland, Spain, America, Australia, India, Netherlands, Poland, Mexico, Italy and Portugal.
We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.
We are passionate about our products, our customers, and our colleagues.
We work using exciting IT tools to communicate, support, and achieve our goals.
We never stand still – our products, our procedures and our ideas continuously change to adapt to market and commercial trends.
About You:
You love digital entertainment - you have pockets full of gadgets right now and a decent collection of games and DVDs back home - you absorb what you read about technology simply because you are crazy about it.
You are a competent retail manager, able to get the best out of your staff, your customers and your stock.
You are pro-active and can see beyond the daily grind, able to motivate your team to achieve better things even when the chips are down.
You genuinely love working with customers, able to generate an exciting environment for them to shop in, ensuring that they come back to your store every time to pick the brains of your team.
You can turn complaints into positive experiences, possess great communication skills, and lead from the front.
You are open to new ideas and can embrace a business model that most companies have forgotten.
As part of the role you will...
* Contribute to, and actively drive an environment of great customer service, both in store and online.
* Have full operational control of your store, from stock control to merchandising & everything in between.
* Drive performance through structured KPIs.
* Receive on-the-job training and development, support from all departments, and access to an online learning structure.
* Recruit, train and develop your team to reach their maximum potential - Bring fresh ideas to the business.
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