Admissions Clerk Band 2Main area Emergency MedicineGrade Band 2Contract PermanentHours Full time - 37.5 hours per weekJob ref 362-A-21-3494893-ASite Stepping Hill HospitalTown StockportSalary £18,546 - £19,918 pro rata per annumSalary period YearlyClosing 23/11/2021 23:59 Stockport NHS Foundation TrustThere are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples. Greater Manchester Continuous Service CommitmentAs well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.Our Values:We CareAbout each otherOur patients and their familiesThe communities we serveThe environmentWe support them and deliver on their promisesWe RespectEach otherOur patients and their familiesOur partnersWe are kind and helpful, and we expect the same in returnWe Listen toEach otherOur patients and their familiesOur partnersWe act and learn from what we hear Job overviewThe role of the Admissions Clerk is to support the nursing and clinical staff to achieve the smooth running of the Clinical Decisions Unit & Rapid Assessment Unit and provide support to the admin & clerical services within the Emergency Department.An exciting opportunity has arisen for a proactive and enthusiastic individual to join the Emergency Department at Stepping Hill Hosptial.Main duties of the jobThe role of the Admissions Clerk is to support the nursing and clinical staff to achieve the smooth running of the Clinical Decisions Unit & Rapid Assessment Unit and provide support to the admin & clerical services within the Emergency DepartmentWorking for our organisationStockport NHS Foundation Trust provides hospital and community health services for children and adults across Stockport and the High Peak. Stepping Hill Hospital treats over 500,000 patients per year and community health services are run across 24 sites in Stockport.There are many great reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself.Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focussed workforce.We are constantly improving how we work with staff and this is reflected in the awards we have been awarded, which can be seen on our website.We careWe respectWe listenDetailed job description and main responsibilitiesTo greet all patients and visitors on arrival to the UnitTo be involved in the admission and discharge of the patient's to/from the Unit Ensuring appropriate documentation is completed on admission to the UnitLiaising with clinical and administration teams to ensure all patients are treated for diagnostics/clinical times set-out by consultantsTo provide a full clerical service to the unit as defined by the Ward Manager Be responsible for discharge from Unit and admission to wardsTo ensure the quick and timely turnaround of patients from the DepartmentTo answer the telephone, adhering to the telephone standard, applicable throughout the Trust, take messages and deal with enquiries. To communicate and liaise with other members of the team. To assist in maintaining equipment and stocks and re-ordering stocks when appropriate. Ensure effective communication with all members of the multi-disciplinary teamPrioritise own workloadTo adhere to operational policies and procedures in relations to Health and Safety and Fire. To maintain accurate records, electronic, verbal and written verbal and written. To ensure dignity and respect is maintained at all times including maintaining patient confidentiality To support the nursing team by practising as an integrated team member. Participate in an annual appraisal with relevant reviews and to follow your personal development plan as agreed with your line manager. Undertake all mandatory training.Supporting clinical & non-clinical members of the team to improve patient experience for patientsThe Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salaryIn addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13. Person specificationKnowledgeEssential criteriaKeyboard skillsknowledge of waiting lists and admissions proceduresDesirable criteriaNHS experienceExperience of general office workSkills and abilitiesEssential criteriaGood communications skillsOrganisational skills and good time managementEducation & QualificationsEssential criteriaGood standard of secondary educationExperienceDesirable criteriaExperience of general office workNHS experienceApplicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible. Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.