Job Title: Operations Manager - Responsive Repairs
Location: Loughton
Salary: £60,000 - £65,000 + Car Allowance
Full-Time | Permanent
Our Responsive Repairs team is growing, and we're on the lookout for an experienced Operations Manager to help lead the way.
We're looking for someone with a strong background in reactive repairs and voids delivery, ideally gained within a main contractor working in the housing sector. You'll play a key role in overseeing multiple delivery models, working closely with commercial teams to ensure high performance, best value, and excellent client service.
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What You'll Be Doing:
* Leading and managing the day-to-day delivery of reactive repairs and voids
* Ensuring successful performance across several live contracts
* Driving operational efficiency and service quality
* Collaborating closely with commercial, client and delivery teams
* Ensuring compliance with health and safety, policies, and procedures
* Monitoring KPIs and interrogating performance data to improve results
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About You:
* Minimum 5 years experience with a main contractor, ideally in the housing sector
* Strong leadership and people management skills
* Confident using Microsoft Project and Excel Trackers
* Excellent data analysis and performance improvement abilities
* Strong H&S knowledge and client engagement skills
* Full UK driving licence
If you feel like this role if for you, please apply directly or email -