Our Patients Need You!
At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!
The job
You will be working with our clinical and non-clinical GP practice teams to support the delivery of the best healthcare to our patients. More specifically, the Care Coordinator will be responsible for helping to plan and coordinate the care needs of our most complex patients. By creating a joined up care effort with the patient, their families and our local care systems, you'll help us to provide holistic, patient centred care in line with the NHS' Long Term Plan.
Care Coordinators will work closely with all our team on site and will report to the Lead Care Coordinator.
Details
Location: Deptford (SE14)
Hours: Full Time 37.5 hours
Salary: Up to £27,000 WTE depending on experience and ability
About you
The right candidate will need to demonstrate they are…
* Well organised and able to prioritise their work effectively
* A confident, flexible communicator who can work with people at every level
* Meticulous and analytical to enable you to understand sometimes complex situations
* Willing to take ownership and work independently where appropriate
* Caring and compassionate
You will also need to have excellent computer skills, and a strong understanding of medical terminology and local health & social care systems. Ideally we are also looking for someone with experience in care coordination or with knowledge of EMIS and eRS, but this is not required.
About us
We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses, Physician Associates and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.
With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.
We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well!
As part of Team Penrose, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.
On top of the employment benefits, we love to have a bit of fun. Previously the whole team has gotten involved in a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer. These are just some (but not all) of the things we do to make this a great place to work!
Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.
All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!
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