Are you an organised and passionate administrator looking to make a meaningful impact in local communities? Spirehouse Recruitment is delighted to be supporting a leading charitable housing trust in Birmingham in their search for an Estates and Stewardship Administrative Officer to join their vibrant and committed Communities team.
About the Role:
You’ll be supporting the Estates and Stewardship team in the delivery of a resident-focused service. From managing records and processing invoices to coordinating meetings and helping track service performance, this is a varied and engaging role where no two days are the same.
This position would suit someone who thrives in a collaborative, purpose-led environment and enjoys working across departments to ensure excellent service delivery.
What You’ll Be Doing:
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Providing high-quality administrative support to the Estates and Stewardship team.
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Supporting resident engagement and facilitating community-led stewardship.
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Coordinating meetings, taking accurate minutes, and producing agendas and reports.
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Managing legal documents, public trustee requests, and invoice processing.
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Supporting performance reporting through data collection and collation.
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Maintaining accurate records in line with GDPR standards.
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Collaborating with stakeholders across the organisation to improve service delivery.
What We’re Looking For:
Essential:
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Strong administrative experience, ideally in a customer-focused or housing environment.
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Excellent planning, organisational, and communication skills.
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Ability to manage sensitive information and prioritise a busy workload.
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Proficient in Microsoft Office and confident handling digital records.
Desirable:
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Experience in leasehold management, stewardship, or housing associations.
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Familiarity with QL systems and GIS mapping.
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Experience with customer involvement or resident engagement initiatives.
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Working knowledge of social media for resident communication.
What’s In It For You?
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A fulfilling role with a values-led organisation making a difference.
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Supportive team environment with opportunities for development.
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Hybrid working and flexible hours where required.
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Opportunities to be part of community-focused projects that have real impact.
How to Apply:
Spirehouse Recruitment is working in partnership with this organisation to find the right person for this important role. If you’re a proactive and passionate administrator who shares our commitment to community and service excellence, we’d love to hear from you.
👉 Apply now through CV-Library or contact Spirehouse Recruitment directly for a confidential chat