Working hours: As and when required Contract: Relief - Day and Night Shifts are available - please state if you have a preference. Additional Salary information an additional 10% Night pay allowance is payable for hours worked 10pm to 8am Interview Date: To be confirmed The role of Concierge worker will provide assistance with Housing Management functions in our Life-house Services and will often be the first point of contact for everyone accessing our Life-house. The role is also pivotal in ensuring our vision for high quality, outcome focused support services is delivered. Key Responsibilities: The successful candidate will manage front of house services to clients and will deal with telephone calls and external visitors to the Centre. The Night Concierge will manage enquiries relating to available accommodation and facilitating access to emergency accommodation if required, in addition to assisting with logging and reporting maintenance work including emergency out of hour’s repairs. The successful candidate(s) will be able to demonstrate: Two or more GCSE’s including English and Maths or equivalent Excellent customer service and people management skills with ability to provide efficient front of house service Knowledge of legislation relating to Health and Safety and safeguarding of service users and staff Excellent planning, organising and time management skills, proficient in a range of IT packages In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Health Assessment (For night workers) and Access NI. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.