Parts Advisor
Salary: £28,730.00 PA with £31,130.00 OTE
Retailer details:
Hatfields Liverpool
Address: Riverside Drive, Liverpool, Merseyside L3 4EN
Call now on 0151 559 3000
Permanent, Full Time, 42.5 hours per week, Monday – Friday
Salary £28,730.00 per annum with £31,130.00 OTE
* 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service.
* Contributory workplace pension scheme
* Career progression opportunities
* Uniform provided to include PPE.
* Access to discounts on retailers, restaurants, holidays and much more
* Company pension
* Cycle to work scheme.
* On-site parking
* Referral programme
The Job…
* Ensure all required parts and additional accessories are offered to customers ensuring customer satisfaction.
* Work closely with the Service department to ensure the best possible outcome for the customer.
* Take orders in person, over the phone or via email.
* Identify sales opportunities to parts manager, also report any issues.
* Ensure stock control is completed accurately.
* Ensure stock is issued in line with company policy regarding payment or exchange.
* Source additional parts from outside the dealership and use computer to search for parts.
* Ensure all credits are authorised.
* Ensure the parts manager is kept aware of stock movement.
* Ensure delivery shortages are claimed for.
* Assist in any marketing activity as required.
* Develop good working relationships with all the dealership team.
What you’ll need:
* Understand basic vehicle layout, function and location of parts.
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