Rate: £13-£14.50ph neg
Location: Birchwood, Warrington
Hours: Full-time
Contract: Until February 2025
The Role:
As a Front of House Receptionist, you will be the first point of contact for our clients visitors and guests, providing a warm and professional welcome that reflects their company's high standards. You will thrive in a fast-paced environment, delivering exceptional service from the moment guests step into the office. Your role is critical in creating a positive first impression of the company's friendliness and professionalism.
Key Responsibilities:
Reception & Guest Services:
1. Greet visitors on arrival, sign them in/out, and provide a health and safety induction.
2. Manage the access control system, issue passes/keys to authorised personnel, and report any unauthorised access.
3. Guide visitors to appropriate areas, ensuring their comfort and safety.
4. Review daily meeting and visitor bookings, prepare room layouts, arrange hospitality, and ensure all facilities are in place.
5. Pre-register visitors into office systems and send pre-arrival information where applicable.
6. Offer WiFi codes, refreshments, and cloakroom services as needed. Address questions and provide assistance with local travel, restaurants, taxis, and more.
7. Notify relevant personnel prom...