My client, a leading company in the procurement and supply chain sector, is looking for a Sales Administrator to join their team. This permanent position will play an important role in managing customer relationships and supporting the sales process.
Key Responsibilities:
* Communicate daily with customers, Sales Managers, and Service Engineers by phone and email.
* Review customer requests, spot any issues, and provide quick responses with the correct information.
* Answer customer questions, resolve problems, and make sure product details are clear.
* Prepare and check quotations, ensuring accuracy in part numbers and quantities, following company pricing policies.
* Send quotes to customers and inform Sales Managers to follow up.
* Enter customer orders into the ERP system and process them correctly.
* Keep the dispatch/warehouse team updated on order changes.
* Prepare shipping documents when needed.
* Assist with creating presentations and gathering technical information for quotes.
* Process sales returns and credits as needed.
* Provide updates to customers about their existing orders.
* Help with risk assessments and order checklists.
* Collaborate with the team to ensure the smooth running of sales and service activities.
* Review quotes to ensure all pricing and costs are correct before they are sent out.
Job Requirements:
* Experience in sales administration, especially with technical or engineering products.
* Knowledge of shipping within the UK and Europe, including Ireland.
* Strong customer service skills.
* IT skills and experience with ERP systems, ideally Navision or SAP.
* Experience with Ministry of Defence products is a plus.
* Proactive and self-motivated, with a positive attitude.
* Ability to work well in a team, especially with remote Sales Managers and Engineers.
Benefits:
* Permanent, full-time contract.
* 25 days holiday.
* Annual bonus.
* Company pension plan (3% employee, 6% employer contribution).
* Life assurance.
* Salary/bonus sacrifice options.
* Private healthcare and dental care.
* Cycle to work scheme.
If you're an experienced Sales Administrator and want to join a leading company in the procurement supply chain sector, we'd love to hear from you. Apply today!
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