Senior Repairs Planner required to oversee a team of Schedulers who each run teams of 5-6 trades people (roofers, carpenters, electricians, plumbers).
The purpose of the role is to ensure efficiencies by analysing repair jobs checking routes, trade assigned, van stock.
The successful person will have a background in scheduling / planning reactive repairs and understand the requirements of social housing maintenance.
Main Responsibilities:
* Managing team of schedulers, providing day to day direction and coaching
* Analyse operative home locations against job allocations to optimise travel time, reduce costs, and increase productivity
* Identify and report recurring issues such as incomplete works, missed appointments, or delays in job progression
* Monitor field team attendance, reporting late starts, early finishes, or no-shows to the Contract Manager for follow-up
* Proactively identify works that may fall outside the scope of contract and flag to relevant managers for assessment and commercial review
Essential Skills / Experience for this role:
* Proven experience in a senior scheduling or coordination role within reactive maintenance or facilities management
* In-depth knowledge and experience working with mobile field teams
* Understanding of KPIs and service performance
* Experience managing or mentoring teams in an operational setting
* Familiarity in multi-trade environments highly desirable
Company Benefits:
* Career development opportunities
* Employee Assistance – access to a range of support and advice by telephone and a via a mobile phone app
* Free Personal Trainer group sessions after work every Thursday
* Hamper at Christmas
The Details:
* Full-time office-based position (no remote working)
* Hours of work 8am to 5pm Monday to Friday
* On a rota basis there is a requirement to work until 6pm once a month and 1 Saturday in 4 - both paid in addition to the salary