Your profile What's on Offer : Location: Bedford Salary: Between £680-£750 per week (Commensurate with experience) Contract Type: Fixed Term Summer Contract (Available During June 2025 – August 2025) Hours: 48 hours per week Team Member Benefits: Accommodation : Free (residential roles only) Meals: 3 meals per day, catering to dietary and religious requirements Career Development: Comprehensive paid training & career development Culture: Friendly & supportive multicultural working environment Wellbeing: Dedicated Mental Health Champions Rewards: Team Members Recognition Awards Annual Leave: Annual leave accrual 12.07% to be paid at end of fixed term contract Induction: Paid inductions subject to completing full contractual contract Bonus for Eligible Returners: £20 per week Job Description Overview: This role (Centre Manager with DOS) is responsible for ensuring the smooth operational run of the centre with all administrative tasks related this. In addition, the quality of education will be ensured through Director of Studies responsibilities. Accommodation and Meals are included in the salary offered. The main duties and responsibilities are listed below: Duties: Centre Manager Administration Creating and sharing a weekly rota to ensure that all shifts are being covered, all team members are within their weekly hours and that everyone has at least one full day off per week. Producing a weekly bedding list to be shared with the team from the host centre and used as a fire list and morning/evening rollcall list for the BSC team at the centre. Plan and organize room allocation and reviewed weekly. Welcoming groups on arrival and organising registration (as needed) Produce a weekly meal list to be shared with the catering team from the host centre outlining how many of each meal needs to be prepared each day and organising packed lunches as needed for excursions. Leading daily/weekly SLT meetings. Responding to enquiries from the BSC team at the centre, students, Group Leaders, Agents, members of the BSC central support teams and ensuring smooth channels of communication between all key stakeholders Managing the centre email inbox and centre/emergency phone Delivering a fully effective check-in/out service to students and Group Leaders, completing all relevant paperwork, updating database records, and ensuring all procedures are followed to provide the best possible experience for all arriving/departing students. Ensuring that the welfare and activity leads have organised all airport transfers and that a meet and greet team are scheduled to be at the airport on arrival days. Running weekly reports to show all arrivals/departures, as well as any special requirements Ensuring late arrivals have a great welcome and food available on site Proactively dealing with any problems or issues that arise at the centre during programme delivery. Communicating with parents regularly and in a timely manner Academic Conduct induction for teachers Collect all student levelling data and group students into class levels Setup weekly reports for teachers to complete Mail Merge reports and certificate for students Email certificates and reports to GLs for each group Support teachers with challenging situations; remain objective Plan and Deliver language focused and engaging lessons. Follow BSC syllabus and ensure teachers are doing so Check teachers are submitting weekly planners and report on time Carry out ‘pop-in’ observations on all teachers regularly. Be observed and receive feedback Conduct teacher observations and give constructive feedback Support teachers with lesson planning and delivery Plan and deliver at least 1 INSETT session Organise with graduation photos and project showcase days Lead the academic team and support the summer team as a whole. Conduct weekly academic meetings Be in regular contact with and report to the YL Academic Operations Manager Log any student absences Students & Pastoral Care Oversee the Activity and Welfare Managers with the following: Working with the activities team to ensure smooth running of social programme Ensuring safety, welfare, and wellbeing of students at all times Supporting with mealtime rotas and planning Supporting with wake up and bedtime duties Providing safety and welfare assistance to all students. Complete Administration for Medicine Training so that you can administer medicine as well as First Aid Child Protection & Safeguarding To promote and safeguard the welfare of children and young persons you are responsible for and come into contact with. Familiarise yourself with the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy. To adhere to the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy. Ensure student ratios are maintained in accordance with site rules BSC Young Learners Child Protection and Safeguarding Policy. Complete online Safeguarding for Young Learners (Level 3) before arrival and complete an in-person refresher during on-site induction. Other: In addition to the above, Centre Manager & Director of Studies are required to: Work positively as part of a team Demonstrate a positive attitude. Act according to accepted professional standards at all times. Act in the welfare of the students at all times. Make sure you are clean, neat and presentable during working hours Comply with the BSC uniform policy (BSC T-shirts are provided) To carry out any duties as may be reasonably assigned by the Young Learners Central Team. Be a positive role model at all times Comply with centre and BSC rules and regulations Complete BSC Safeguarding Level 3 Online before you arrive at the centre. Required Experience & Skills Essential Experience working in a senior role at a summer camp Experience of working with multi-nationality students Experience of summer programmes and leading centres and/or DOS experience High level of computer literacy, particularly MS Office, email, and use of databases Excellent organisational skills Ability to work well in a team Ability to remain calm under pressure Enthusiasm for summer school life Right to work in the UK/EU (depending on the respective centre) Enhanced DBS (Disclosure and Barring Service) clearance. Desirable An additional Language Current valid First Aid certificate Child Protection and Safeguarding training Experience of British Council/Equals/ELT Council inspections Conditions Competitive salary depending on qualifications, experience, and centre size. Pay scale available on request. This post is offered on a residential basis. Working hours may be unsociable due to evening activities, night duty, and the times of student arrivals and departures. BSC YL Managers adopt a smart presentation policy in addition to wearing a uniform. BSC YL lanyards are to be worn at all times. There is at least one full day off per week, to be decided at the centre. All references will be followed up and all gaps in CVs must be explained satisfactorily. Criminal background checks in the form of a DBS (Disclosure & Barring Service) for UK residents, Garda Vetting for Irish residents, PVG for Scotland, ‘Certificate of Good conduct’ for France, ‘Conduct Certificate’ Malta as well as s police check from your country of residence (if not a UK or Irish resident) will be requested. Full product knowledge training will be provided A handbook will be provided giving insights and links to all relevant information On-going training will be provided on an individual and group need basis Further Information Equality, Diversity & Inclusion Statement At BSC Education we believe in empowering individuals, celebrating diversity and striving for equality. We foster an inclusive environment where every individual is valued, respected, and supported. We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safer recruitment checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal record check (if applicable). Overseas criminal record checks are required for anyone who has lived abroad for 12 months or more (whether continuously or in total) in the last 10 years, whilst aged 18 years or older and the applicant is solely responsible for the costs for the overseas criminal record check. All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below: BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences. BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it BSC VALUES: AIM HIGHER: We proactively make suggestions and solutions for challenges and opportunities. COLLABORATE: We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals. COMMUNICATE: We communicate in a timely way with clarity, respect and transparency. CUSTOMER FOCUS: We seek to provide consistent high-quality experiences that customers will remember. TEAM FOCUS: We seek to reward and recognise excellence and innovation within our employees. The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management. We are committed to providing a creative, rewarding and successful learning and working environment for our students and team.