Be aware of the patients care plans and report back to the nurse in charge regarding the care and support delivered to the patient for the duration of a shift. When requested by the nurse in charge, take part in the nursing handover. Communicate appropriately with patients, their carers and relatives and other visitors to the Hospice. Communicate appropriately with all staff, liaising with other departments and attend departmental meetings as requested. Under the direction of the nurse in charge, keep all patient and ward areas clean and tidy reporting any concerns to the nurse in charge. Report any complaints or concerns raised by patients, families or visitors to the nurse in charge. Participate in the orientation and induction of new paid and unpaid staff, students and visitors to the inpatient unit and Day therapy unit. Under the direction of the nurse in charge, work alongside and support volunteers working on the inpatient unit and Day therapy unit. Encourage and assist patients and relatives to complete person-centred information. Referral to person centred information in the provision of care and Access & use person centred information to support the delivery of care and support to patients and those important to them Attend statutory training as requested and identify training needs through participating in supervision and appraisal. Undertake any other relevant duties as reasonably requested by the Senior Sister. NB This job description may be amended in consultation with the post holder in the light of on-going, changing Organisational needs.