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At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it, and as part of this we are creating a new Lean Portfolio Management Office (LPM). So, if you’re a forward-looking and innovative IT professional with enterprise or lean portfolio management experience, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a difference
As a Lean Portfolio Manager, you will be an integral member of the LPM function, supporting embedding agile delivery and principles across the organisation, ensuring that we optimise flow, build a continuous lean governance and improvement culture, and deliver innovative outcomes that align with our strategic business goals.
As part of the LPM function, your role will involve supporting facilitation and adoption of key ceremonies and processes within a scaled agile framework; capturing, defining and reviewing key defined metrics across the portfolio, as well as supporting on ongoing strategic alignment across the wider enterprise portfolio. It requires a commitment to being a good communicator and role model in driving agile adoption and being able to understand the detail but also think “big picture”.
You’ll be a practical team member who is passionate about fostering operational excellence and supporting the adoption of agile principles across the organisation. You’ll be at the heart of the organisation helping to craft and shape this exciting transformation and playing a role in our reputation as a leader in customer service in the financial industry.
What you’ll bring
• Strong facilitation, influencing and stakeholder engagement skills
• Good understanding of data, and ability to analyse key themes, identify impacts and key messages, as well as support in defining appropriate metrics, reporting and business performance outcomes
• Be confident to support adoption to agile ceremonies and processes across the organisation quarterly portfolio reviews, objectives and key results (OKRs), portfolio syncs and guardrail agreements and drive knowledge management culture working with key teams and stakeholders
• Proficient in tools like Confluence, Jira, SharePoint and MS Office suite and collaborative online tools.
• Proven experience and knowledge of agile project methodologies, preferable in an IT organisation
What we offer in return
• Hybrid and flexible working arrangements to support a healthy work/life balance
• An attractive reward and benefits package through myTSB, giving you more of what matters to you
• A diverse, energising, and collaborative working environment
• A career that’s enriching and full of opportunities
So if this sounds up your street, come join our team, we make things happen!
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