Key Responsibilities Project Leadership: Take ownership of key business analysis initiatives, working collaboratively to ensure project delivery aligns with strategic goals. Guidance & Support: Provide mentorship and guidance to junior Business Analysts, sharing best practices and supporting their development within project teams. Stakeholder Engagement: Collaborate with stakeholders across the organization to understand business needs and define requirements. Operational Expertise: Conduct thorough analysis of operational workflows to identify inefficiencies, bottlenecks, and areas for improvement, and drive the implementation of solutions that align with business objectives. Requirement Definition: Translate complex business requirements into user stories and acceptance criteria to support effective solution development. Cross-Functional Collaboration: Work closely with development teams and third-party vendors to deliver solutions that meet business objectives. Standards & Practices: Help define and uphold Business Analysis standards and methodologies within the organization. Proven experience as a Business Analyst, leading significant projects and supporting team delivery. Strong understanding of SDLC and experience in delivering digital change initiatives. Demonstrated expertise in delivering process improvement initiatives, identifying inefficiencies, and implementing effective solutions. Experience working closely with Product Owners, development teams and other business stakeholders. Proficiency in gathering and documenting business requirements using various techniques. Experience of facilitating and managing workshops and meetings (virtual or in-person) Familiarity with software concepts such as APIs, databases, and user interfaces. Excellent communication skills, capable of engaging technical and non-technical stakeholders. Ability to foster collaboration and guide junior team members without direct line management responsibilities. Experience in the financial services industry is desirable. Knowledge of BPMN is desirable. Comfortable working in a dynamic, fast-paced environment with tight deadlines. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. Our perks and benefits: Starting holiday entitlement of 26 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership, with an on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent management programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Additional Information Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you At Touch by AJ Bell, we're reshaping the financial services landscape through our innovative app-based investment platform. As a Business Analyst, you'll play a vital role in delivering impactful change by leading complex projects and supporting junior Business Analysts in their development. If you're a skilled BA with experience in delivering digital transformation and guiding others, we'd love to hear from you.