Responsibilities:
1. Oversee all site operations, ensuring high standards in maintenance, safety, and security.
2. Develop and implement a Resident Engagement Strategy, leading on events and initiatives.
3. Ensure compliance with Health & Safety regulations and building security measures.
4. Manage contractor services for maintenance, cleaning, and facilities upkeep.
5. Oversee tenancy processes, including applications, Right to Rent checks, and move-ins/outs.
6. Work closely with the leasing team to ensure apartments are marketed and let efficiently.
7. Manage budgets, optimize operational costs, and seek opportunities for additional income.
8. Lead and develop an on-site team, ensuring top-tier customer service and efficiency.
Qualifications:
1. Experience in residential property management or a similar leadership role.
2. Strong customer service skills, with the ability to engage and communicate effectively.
3. Proficiency in Microsoft Office (Word, Excel, Outlook) and booking systems.
4. Knowledge of Health & Safety regulations, including COSHH and risk assessments.
5. A proactive, problem-solving approach, able to work under pressure and drive improvements.
6. Experience managing teams and working collaboratively with external stakeholders.
7. Qualifications such as ARLA, IRPM, or COSHH (desirable, but training provided!).
Join us at Granary Quay, our newest and most exciting development, set in the heart of a thriving waterfront community. This stunning destination boasts nearly 350 modern apartments, first-class amenities, and unbeatable transport links, redefining contemporary city living.
With an impressive HomeViews rating and a reputation for outstanding quality and resident satisfaction, Granary Quay offers the perfect setting for you to make a meaningful impact. As part of our innovative team, you'll play a key role in shaping the resident experience at one of our most dynamic locations.
Learn more about Granary Quay at Dandara Living. At Dandara Living, we don't just build homes—we create thriving communities. As one of the UK's leading Build-to-Rent developers, we bring innovation, expertise, and award-winning developments to the market. Our in-house experience spans everything from land acquisition to property management, making us a powerhouse in the sector.
Salary and Benefits:
1. £50,000 per annum depending on experience.
2. 25 days holiday + option to buy 5 more!
3. Access to our electric vehicle scheme.
4. Up to 5% pension scheme (employer matched).
5. 3x salary life assurance (option to increase to x4).
6. Employee Assistance Programme (EAP) & 24-hour Digital Doctor.
7. Health Assured Wisdom App for wellness support.
8. Competitive parental leave.
9. Exclusive discounts on shops, restaurants, gyms, and more!
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