Property Manager - Role Specification
Role Features:
* Location: Based in Leamington Spa and surrounding areas
* Working Pattern: Monday – Friday 09:00 – 17:30 and 1 in 2 Saturdays 09:00 – 15:00
* Holiday Entitlement: 22 days plus Statutory Bank Holidays, increasing with years of service
* Salary: Negotiable depending on experience, plus bonus commission potential
* Reporting to: Head of Property Management
Job Context:
The overall aim of the Property Manager is to oversee all aspects of property management, ensuring efficiency and high standards within the role.
Primary Task:
The primary task is to support the property management department in achieving its objectives by carrying out key responsibilities related to the day-to-day operations.
Key Tasks:
* Ensuring departmental targets are met, particularly in relation to property safety and complaint management.
* Managing a personal portfolio of properties.
* Coordinating maintenance and safety-related property visits with contractors.
* Staying informed on legislative and regulatory changes, including HMO regulations, and ensuring compliance in all activities.
* Building and maintaining strong relationships with landlords, tenants, and colleagues to ensure expectations are met and managed effectively.
* Promoting and upholding high property standards in line with company objectives.
* Organising and conducting property inspections and inventories as needed.
* Approving invoices for works completed, ensuring necessary landlord approvals are obtained where required.
* Assisting with key handling, particularly during peak seasonal periods such as student move-ins and move-outs.
* Adhering to company policies, including Equal Opportunities, Confidentiality, and Health & Safety.
* Maintaining compliance with Money Laundering and Data Protection standards at all times.
* Collaborating with management and senior staff to ensure business goals and vision are achieved.
Other Duties:
* Performing additional tasks as delegated by the line manager or senior management.
Key Skills and Experience Required:
Essential:
* Proven experience in property management.
* Excellent interpersonal and communication skills with the ability to build strong professional relationships with tenants and landlords.
* Proactive and results-driven approach, with a focus on delivering excellent service.
* Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively.
* Proficiency in property management software and Microsoft Excel.
* Flexibility to travel as needed for the role – own car required.
Desirable:
* Knowledge or experience in lettings.
* ARLA/Propertymark qualification.
What We Offer:
* A supportive and collaborative working environment.
* Competitive salary with performance-based bonuses.
* Opportunities for professional development and training.
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