Are you a dynamic people leader with a passion for driving team engagement, performance, and operational success?
Join First Bus as Assistant/Staff Manager, where you will play a pivotal role in managing and developing frontline operational teams to deliver exceptional customer service and continuous improvement.
Why Join Us?
At First Bus, we believe that great leadership is the key to operational success. In this role, you will be responsible for fostering a highly engaged team who deliver exceptional customer service, ensuring compliance with company policies, and driving a culture of continuous improvement.
What You'll Be Doing:
1. Leading & Developing Teams Manage, mentor, and support frontline colleagues, ensuring they are engaged, trained, and empowered to perform at their best.
2. Performance Management Oversee driver performance, conduct job chats, and implement development plans to enhance individual and team productivity.
3. Coaching & Training Work with the training function to ensure all team members are equipped with the skills and knowledge needed to suc...