Hours: 18
Reporting into the Location Manager responsibilities will include:
1. Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
2. Customer service NVQ2 would be advantageous.
3. Previous cleaning experience and knowledge is desirable.
4. Use of cleaning products in a safe manner.
5. Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
6. Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
7. Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
8. Well organized with good time management skills.
9. Strong interpersonal and empathy skills and a friendly personality.
10. Able to work individually and as part of a team.
11. Ability to prioritise and plan around customer needs.
Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Please note all applicants must already hold the legal right to work in the UK
It is no longer a legal requirement for colleagues to be vaccinated against COVID-19 to work in our care homes. However, we will continue to encourage everyone who is eligible for the vaccine and booster dose to have it to protect themselves, as well as the residents and colleagues in our home.
Berkeley Court in Harehills, Leeds is home to well trained and helpful staff with rooms for up to 78 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
12. Fun and friendly team, with plenty of social events within the home
13. Good public transport links with easy access from City Centre, bus stop which is 2 minute walk from the home
14. Beautiful, modern home with 6 small, separate units
15. Friendly environment
16. Development opportunities through our Apprentice schemes, providing NVQ and career progresion
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
17. Gym, fitness and wellbeing discounts
18. Mental health support
19. Flexible working options
Finance
20. Pension plan – contribute between 4% and 8% and we’ll match it or better
21. Quick and easy pension transfer service
22. Savings and financial advice, loans, free life assurance
23. Discounts on shopping, holidays, phones, technology and more
Career
24. Ongoing personal and professional development programme
25. Leadership Pathways online learning resources
26. Career progression and promotion opportunities