Company Description
Snozone operates three indoor real snow centers in Madrid, Yorkshire, and Milton Keynes, offering activities for skiing, snowboarding, and family sledging. The venues feature fully licensed restaurants, meeting rooms, and private dining options, catering to a variety of events including teambuilding activities, product launches, and children's parties. Our industry-leading educational program supports the school curriculum, including accreditation for the Duke of Edinburgh Bronze Award and Snowsport components of GCSE and A-Level Sport. Snozone is committed to inclusivity, being the only European operator with a Disability Snow School and an accredited Disability Confident Employer. We also focus on sustainability, using 100% renewable energy and significantly reducing our carbon footprint since 2019.
Role Description
This is a full-time on-site role for a Deputy General Manager located in Milton Keynes. The Deputy General Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and implementing business strategies. Additional responsibilities include maintaining high standards of health and safet, and supporting the General Manager in achieving company goals. This role requires the ability to manage multiple priorities and deliver exceptional service in a dynamic environment.
Qualifications
* Experience in a large operational business. This can be in leisure, hospitality or warehousing management
* Strong customer service and communication skills
* Managing budgets, planning, and business strategy implementation
* Highly proficient in maintaining health and safety standards
* Ability to work in a team and manage multiple priorities in a fast-paced environment
* Judgement, influence and drive.