Are you ready to shake up the world of hospitality with your passion for customer service? Firmdale Hotels invites talented individuals to join our renowned team at Ham Yard Hotel. Situated in the heart of London, Ham Yard Hotel is a beacon of luxury, sophistication, and unparalleled service. From lavish events to intimate gatherings, we craft unforgettable experiences for our guests, setting the stage for memories that last a lifetime. We are currently seeking a dynamic Events Bartender to elevate our team to new heights. As an Events Bartender, you will play a pivotal role in delivering exceptional service and crafting delightful libations for our esteemed guests. Your creativity, expertise, and dedication will be the cornerstone of our events bar team, ensuring that every sip is an experience to savour. Responsibilities: Prepare a diverse range of alcoholic and non-alcoholic beverages with precision and flair, catering to the unique preferences of our discerning guests. Thrive in a fast-paced, high-volume environment, maintaining impeccable standards of quality and efficiency even during the busiest events. Collaborate closely with our events team to curate bespoke beverage offerings that complement and enhance the overall guest experience. Exude confidence and professionalism behind the bar, engaging guests with charm and charisma while delivering exemplary customer service. Work seamlessly as part of a dynamic team, fostering a culture of collaboration, respect, and excellence. What you Need: A genuine passion for mixology and a deep-seated enthusiasm for creating memorable drinking experiences. Exceptional customer service skills, with a keen ability to anticipate and exceed guest expectations with every interaction. Meticulous attention to detail, ensuring that each drink is crafted to perfection and presented with flair. Confidence and poise under pressure, thriving in a fast-paced environment while maintaining composure and professionalism. Strong communication skills, enabling you to engage guests, collaborate with colleagues, and contribute to the vibrant atmosphere of our events bar. A team-oriented mind-set, with a willingness to support your colleagues and contribute to the success of our events program. What We Offer: Competitive annual salary of £26,845, inclusive of service charge Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Generous 30% discount off food and drinks at our restaurants and bars Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade GM of the Year Finalist – Helle Jensen – Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.