Associate Director – Offender Healthcare Operations
Associate Director - Offender Healthcare Operations for London & South East
A fantastic opportunity has arisen for a permanent role as Associate Director, to provide effective leadership and management of all Oxleas' Prison Healthcare services across London and Kent. We are looking for an experienced and driven senior leader to join our friendly senior leadership group.
You will possess excellent organisational skills. You will also be a quick but considered thinker, who is able to flex between dealing with emerging crises and working towards the service's long-term aspirations. You will be someone who excels in establishing and developing excellent working relationships with service users, colleagues, partner agencies and stakeholders, and you will be skilled at coordinating moving parts and dealing with ambiguity and nuance.
The role is extremely busy and challenging but hugely enjoyable and fun, and you will be made to feel very welcome!
Main duties of the job
The purpose of the role is to lead the operational deliver of integrated physical, mental and emotional well-being of detained populations within HMP London and Kent.
1. In conjunction with the Service Director is responsible for the effective leadership and management of all Prison healthcare services which contractually we provide.
2. In liaison with the Service Director and Heads of Healthcare will regularly link with key stakeholders including commissioners and prison governors and directors. This will include attendance at contract meetings and local prison governance forums.
3. In liaison with the Service Director and other members of the Core Board will lead the development agenda on new business opportunities, including writing business cases.
4. Provide direction and co-ordination in conjunction with Heads of Healthcare services in shaping and implementing the future provision and quality of services provided.
5. To ensure proactive management of sub-contracted services, through a regular review process that ensures the required quality and financial standards are met.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
* We're Kind
* We Listen
* We Care
Job responsibilities
Key Duties and Responsibilities
1. This post requires visible leadership and engagement at prison sites with an expectation of regular attendance at sites across HMP London and Kent sites: HMP Wandsworth, HMP Isis, HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP Rochester, HMP Cookham Wood, HMP East Sutton Park.
2. Responsible for overall annual budget of £44 million across 9 prison sites and approximately 500 wtes. Ensure that each site manages its expenditure within the income attributed to it, achieving agreed income targets and activity plan, taking mitigating action to reduce expenditure as required.
3. Is required to operate independently in providing leadership and direction to the prison teams ensuring effective participation in the development of services in the prisons.
4. Develop and maintain strong and positive relationships with the Service Director, Regional Managers and Heads of Healthcare to assist in moving services forward.
5. Develop and maintain effective working arrangements with Commissioners, voluntary organisations, secure service providers and other stakeholders.
6. Responsible for the performance management agenda within the prisons including reporting and monitoring arrangements.
7. Provide effective leadership through formal supervision and appraisal.
8. Actively promote a culture of equal opportunities for staff and service users.
9. Provide specialist knowledge and leadership on the delivery of healthcare in prisons across the catchment area ensuring the delivery of a high-quality service is delivered within allocated resources.
10. To participate fully in continuous professional development and supervision.
Person Specification
Education, Training & Qualifications
* Educated to degree level with a relevant qualification at masters/doctorate or equivalent experience.
* Evidence of ongoing professional development.
Knowledge and Abilities
* Minimum of five years experience at senior management level in a health or social care organisation.
* Experience managing large operational teams covering a large geographical area. Leading on cultural change to embed new ways of working across dispersed and diverse services and teams.
* Working successfully with partner organisations and stakeholders including staff, service users, commissioners and regulatory agencies.
* Managing significant budgets and achievement of recurrent efficiencies and savings.
* Ability to analyse and interpret performance and financial information in ways that inform and drive improvement in services.
* Ability to communicate clearly and openly with all staff on issues of difficulty as well as successes.
* An excellent understanding of effective systems of governance and the management of clinical and non-clinical risks.
* Excellent project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets.
* Strong performance management skills combining clarity around expectations, direction and holding others to account.
* Excellent negotiation skills to broker agreements with a range of stakeholders including commissioners, governors and patient/family representatives.
* Commitment to the aims and values of the NHS combined with high personal integrity.
* Review, develop and lead implementation of workforce-related policies and protocols to support the Trusts strategic and operational priorities.
Experience and knowledge of healthcare delivery in a prison environment.
Knowledge of and experience working in the NHS.
Skills
* Skilled in the use of IT equipment and software: Proven editorial skills, management of information systems, advanced keyboard skills for accuracy.
* Excellent oral and written communication Skills.
* Full driving licence.
* Physical Effort -Must be able to sit in a restricted position for long periods when writing up reports, sitting in meetings etc.
* Mental Effort - There is frequent requirement for prolonged concentration when analysing, writing reports, attending meetings plus the postholder should expect frequent interruptions.
* Emotional Effort - There will be occasions when dealing with highly distressing or emotional circumstances such as when conveying unwelcome news or having to deal with unexpected deaths. Strong ability to empathise and be sensitive to the needs of others, to overcome barriers to understanding to achieve project outcomes.
* Working Conditions - Working in prisons will mean that the postholder is exposed to noise.
* High level of integrity Team player Able to champion the Trusts values and principles at all levels.
* Able to demonstrate political acumen, both within the organisation and externally. Keeps abreast of national and local policy and best practice to inform own working.
* Able to develop oneself and others.
* A professional manner and a positive approach. Strong customer focus.
* Able to self-manage and work effectively in a complex deadline-driven environment; highly self-motivated and results oriented.
* A systems thinker able to identify and take forward opportunities to make corporate processes more efficient and effective.
* Able to problem solve and work proactively with colleagues to come up with solutions. Able to work flexibly, dealing with ambiguity and responding rapidly to changing priorities.
Other
This post requires the ability to travel at least 50% of time to ensure high visibility leadership and support to teams across London and the South East.
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