Job Title: Head of Housing Repairs & Maintenance
Salary: £83,094.00 - £87,513.00 + benefits
Grade: CB4
About the Role:
We are working with Ealing Council to search for an experienced Head of Housing Repairs & Maintenance to lead the operations of our housing repairs and maintenance team. Reporting to the Assistant Director of Housing Asset Management, you will be responsible for delivering high-quality maintenance services that meet the needs of Ealing residents, ensuring our housing stock is safe, secure, and well-maintained.
This is a key leadership role, requiring someone with a strategic mindset, operational expertise, and the ability to build strong relationships with contractors, staff, and residents. Your leadership will drive innovation, efficiency, and outstanding customer satisfaction in service delivery.
Key Responsibilities:
Lead and inspire teams to deliver high-quality repairs and maintenance services, ensuring compliance with relevant regulations and standards.
Develop and implement maintenance strategies, including planned and reactive works, to maximise the quality and longevity of the council's housing stock.
Foster a culture of continuous improvement, innovation, and exceptional customer satisfaction across the service.
Manage the budget effectively, ensuring compliance with financial and procurement rules while optimising resources and delivering value for money.
Build and maintain positive working relationships with c...