Job Title - Property Claims Handler (Contents)Location - Manchester 2 days, Home Working 3 DaysJob Type - Permanent Salary - £30,000 - £34,000 _________________________________________________________________________________The Company:
Our client are looking to further bolster their existing Property claims team to support continued growth.
Role Responsibilities:
Booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
Use of Management tools to drive performance / ensure key SLA's for suppliers are adhered too
Ensure compliance with "Active Drying" using project management Gant Charts to track & update
Customers to be at the front of all activity including policyholders, Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
Take control of claims including reducing claims lifecycles through pro-active management of suppliers / reduce costs
Robust Challenge of building scopes & variations - record all challenges on the system
Manage own case load to ensure key SLA's / proactivity and fee targets are completed
Skills:
Extensive knowledge of Property Claims
Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
Strong Customer...