Service Desk Administrator – Bury - £26,000 I am currently representing a well-established specialist fire sprinkler company based in Bury. Established in 1992, they are looking for a Service Desk Administrator to join the team. The role will involve ensuring that the department delivers a seamless and comprehensive support function for Engineers, Clients, Suppliers and Directors. Salary package: • £20,000 - £26,000 • Mon to Fri 8am – 4pm or 9am – 5pm • 22 days holiday bank holidays • Healthcare & Pension scheme • Bonus scheme • Free parking on site • 15 minute walk from train station Main Duties: • Processing call-out information from clients in a timely manner • Liaising with engineers/sub-contractors with regard to call-outs and sending out job information • Accurate input of call-out/job information onto database system • Update engineer/sub-contractor diary • Updating clients via e-mail/phone • Obtaining quotations/ordering/ensuring deliver to site of materials • Raising/requesting purchase orders • General administration duties to include: filing/post/typing • Reasonable management requests Person Specification: • Be polite and well mannered. • Possess excellent interpersonal and communication skills. • Have the ability to multi-task. • You must possess strong organisation skills, common sense, initiative and the ability to work independently and prioritise your work. • To promote good relationships with all other company members. • Establish and maintain excellent relations with contractors & suppliers. • Establish and maintain excellent customer relationships at all times. Experience: • Possess experience in an operational service office. IT Systems: • IT literate: Office, Word, Excel, Good communication & organisational skills Please Contact Georgie Thain (url removed) (phone number removed)