Third Party Relationship Management Intern (12-month placement)
AXA Investment Managers London, United Kingdom
AXA Investment Managers (AXA IM) is a responsible asset manager, actively investing for the long-term to help its clients, its people and the world to prosper. Our high conviction approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes, managing €844 billion in assets as of December 2023.
AXA IM is a leading investor in green, social and sustainable markets, managing €480 billion of ESG-integrated, sustainable and impact assets at the end of December 2023.
We are committed to reaching net zero greenhouse gas emissions by 2050 across all our assets, and integrating ESG principles into our business, from stock selection to our corporate actions and culture.
Description of the department:
Our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. We believe an inclusive culture is a business imperative for all: our own business, our industry partners and our investee companies.
DISCOVER your opportunity
The main responsibilities of the role:
1. As directed by the UK Head of Third Party Relationship Management, liaise with internal departments as a point of expertise/escalation in respect of our Outsourced Service Providers.
2. Monitor and manage all elements of Change between AXA IM and our Outsourced Service Provider.
3. Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider.
4. Monitor the KPI's and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI's and quality standards are maintained.
5. Monitor, control, and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers.
6. Undertake a number of varied administrative tasks in order to support the Outsourced Service Providers and internal functions.
7. Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion.
8. Undertake the team's duties in respect of Rebates and CASS as identified by your Manager.
9. As appropriate, review the SLA with the outsourced third parties and make sure that they are up to date, and relevant to meet our business and regulatory needs.
Your Profile
Education/Qualifications
* Undergraduate students between their 2nd and 3rd year of studies
* At least 8 GCSE's or equivalent.
* 3 A levels or equivalent.
Experience
Experience with counterparties in an outsourced operational services model.
Knowledge and Skills
* A good understanding of varied areas within Operations of an Asset Management Company
* Ability to use standard IT tools
Competencies
* Ability to collaborate/communicate at all levels.
* Client, results and solutions oriented.
* Ability to monitor and assess KPI's and other performance indicators in respect of our Outsourced Service Provider.
* Strong team player
About AXA
The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.
What We Offer
We are committed to offer you an environment where you can:
* Grow your potential: Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities.
* Shape the way you work: Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others).
* Thrive within a diverse community: Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce.
* Move the world forward: Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company.
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