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ABOUT THE CLIENT
An innovative environmental consultancy specialising in surveys, assessments, and species monitoring is on the lookout for a Sales Support Specialist! In this role, you will be the first point of contact for the business, ensuring a seamless sales process while providing exceptional customer service.
THE BENEFITS
* Company social events
THE SALES SUPPORT SPECIALIST ROLE:
* Manage incoming sales enquiries – respond promptly and professionally to incoming sales enquiries via phone and email.
* Client support & service guidance – provide clear, accurate, and engaging information about their services, helping clients understand their options.
* CRM & database management – maintain, update, and organise the CRM system to ensure accurate record keeping, seamless sales tracking, and efficient customer relationship management.
* Collaboration with sales team – work closely with the sales team to streamline processes, share insights, and support business growth through effective teamwork and communication.
SALES SUPPORT SPECIALIST ESSENTIAL SKILLS
* Excellent communication skills – strong written and verbal communication, with the ability to engage confidently with clients.
* Tech savvy – comfortable using computers, with the ability to quickly learn and adapt to new systems and tools.
* CRM experience – familiarity with CRM systems, with the ability to manage, update, and organise customer data efficiently.
* Proactive, organised and able to handle multiple tasks and priorities effectively.
* Outstanding customer service with a friendly and professional approach.
TO BE CONSIDERED:
Please either apply through this advert or email me directly. For further information, please call me: 01244 567 567 / 07719051883. By applying for this role, you give express consent for us to process and submit your application to our client in conjunction with this vacancy only.
KEY SKILLS
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Customer Service
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