Job Description As our next Hotel Team Leader, you… Are passionate about guests and delivering great service. Have a strong level of knowledge and experience across the operations. Have a hands-on approach, are organised and supportive of your team. Take initiative and are reactive to situations as they arise, finding suitable solutions and ensuring a positive outcome. A little more information: As Hotel Team Leader you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role. Participate in hotel's organisation. Be readily available for the teams and hotel guests, and work with the Assistant Manager to ensure a high level of quality for all services Focus on quality and ensure guest satisfaction and loyalty through handling complaints and coming up with solutions, analysing and replying to guest's feedback. Administration responsibility with invoicing, cash operations and activity reports. Carry out inventories in compliance with administrative and financial procedures Are result-driven and understands what needs to be done in order to achieve the hotel goals Our hotel offers 33 rooms,