Contract: Full Time
Salary: 35,000-40,000
Contracted Hours: 40
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
Key Responsibilities:
1. Safeguard the reputation of all operating brands by conducting thorough checks, audits, and providing coaching, feedback, and follow-ups on Food Safety and Health & Safety protocols.
2. Oversee the safety of approximately 120 sites, ensuring the well-being of customers and team members through the implementation, monitoring, verification, and maintenance of controls and standard operating procedures.
3. Demonstrate exceptional planning, coaching, analytical, implementation, training, and communication skills (both written and verbal) to maintain high safety standards.
4. Lead and execute key safety projects that drive continuous improvement and ensure consistent adherence to safety practices.
5. Ensure Safety KPIs (including audit number & results, corrective actions, due diligence scores, FHRS rating) for the sites in the region are met.
6. Facilitate new site openings by ensuring all tools, notices, controls, and processes are in place for safe and seamless launches.
7. Conduct audits and surveillance testing for new and existing suppliers to ensure compliance and quality.
8. Plan, conduct, and publish internal audits, analyze data, and report trends to identify areas for improvement and drive better results.
9. Deliver timely and precise reports to line management to aid in planning and managing the internal audit program.
10. Develop and review the audit framework, questionnaires, and due diligence processes to maintain their relevance and accuracy.
11. Ensure adherence to Health & Safety and Food Safety policies, aligning with landlord requirements and regularly updating and communicating these policies.
12. Follow up on processes to prevent incidents, investigate safety complaints (e.g., allergy, foreign body, food poisoning), and document, resolve and implement recommended improvements.
13. Document, investigate, and analyze the root causes of accidents, identify trends, and implement corrective actions.
Key Requirements:
1. Qualified to Level 3 Award in Food Safety and Health & Safety in Catering or similar.
2. Experience of working in a Retail or Restaurant environment and able to demonstrate an understanding of the challenges.
3. Experience & knowledge in Food Safety and Health & Safety disciplines including Risk assessments, HACCP and Standard Operating Procedures, and able to effectively implement & drive them.
4. Proven track record of maintaining high standards & achieving top results in internal & external audits including EHO inspections.
5. Able to demonstrate excellent planning, organisational and time management skills.
6. Skilled in verbal and written communication and have excellent coaching skills.
7. Able to work on own initiative.
8. Able to work in, and adapt to a rapidly changing environment.
9. Able to work co-operatively with others to complete tasks and implement process improvements but can be assertive when required.
10. Self-sufficient, organised & able to challenge poor standards.
11. Confident with field-based work / remote working as the role will require travelling 3-4 days a week.
We're proud to offer:
* Opportunity to grow your career alongside us with available apprentice program.
* Brilliant support services designed to enhance your physical, mental and financial wellbeing.
* Annual discretionary bonus subject to business and overall performance.
* Discretionary Life Assurance.
* Discretionary Income Protection.
* Private Medical Cash Plan.
* Bespoke reward platform including access to retail, cinema & gym discounts.
* 50% off your food every time you dine with us for you and 3 friends.
* Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals.
* Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us:
Come roll with us and be part of something big. Celebrate global success across:
* Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento).
* Our Taiko manufacturing and distribution centre.
* 63 YO! restaurants.
* 3700 locations globally from Hawaii to Aberdeen.
Our Values:
* Own it, Care About it, Make it Exceptional, Win Together.
Ready to Roll?
Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
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