Job Introduction
We are recruiting for a Senior Service Advisor to join our BMW Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the service department is efficient and effective.
Responsibilities
1. Deliver high levels of customer satisfaction.
2. Manage service workflow.
3. Assist customers with inquiries and service needs.
4. Collaborate with team members to optimize service delivery.
Qualifications
1. Experience in a customer service role, preferably in the automotive industry.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
Join our team and be a part of the BMW experience!
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