As a Retail Supervisor at Sodexo in HM Naval Base, Portsmouth, you'll supervise the day-to-day retail business in our convenience store! Your and your team's role is mostly customer-facing and will interact with our Armed Forces personnel every day, improving quality of life for all that you meet.
What you’ll do:
* Ensure completion of all requested/contracted tasks and motivate your team to effectively ensure these are completed in a timely and thorough manner.
* Communicate efficiently about stock management with your team, and keep on top of scheduled deliveries.
* Take charge of monitoring team activity, coordinating daily actions, and assisting customers.
* Champion new ways of working within the store through an open mindset and positive attitude.
* Ensure the team is proactive in supporting offers, promotions, and any loyalty schemes.
* Carry out cleaning duties in all aspects of the store and facilities.
* Ability and confidence to challenge customers who look under 25 when buying restricted items.
What you bring:
* Supervisory level experience.
* Set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
* Not afraid to take the initiative where the retail manager is absent.
* Ability to create a great team that shares your passion and vision to make every customer's experience outstanding.
* Experience in opening and closing a store/Key holder experience.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues, or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan.
* A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Package Description
* Hours per week
* 5 out of 7 days, varied shifts (including weekends)
* Salary: £; per hour
* Car parking available on site
* 10% discount in the retail shops & discount on entry into historic dockyard attractions for family
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