Band 7 Operational Manager - Emergency Department
The closing date is 21st Jan 2025
Job summary
We are seeking a highly motivated and experienced individual with at least 6 months of experience as an Operational Manager to join our team within the Emergency Department. This fixed term/secondment post (12 months) offers a unique opportunity to contribute to the smooth and efficient delivery of the service.
In this role, you will focus on achieving key NHS targets, including Ambulance handover times, the 4hr emergency care standard, and patient flow. You will be responsible for managing the day-to-day operations, coordinating resources, and supporting staff to ensure excellent patient care while driving the department to consistently meet its performance targets.
This full-time position covers core hours (7am--7pm, Mon-Fri) but flexibility may be required to meet the demands of the service, including occasional weekend working. The successful candidate will demonstrate strong leadership and problem-solving skills, with the ability to thrive in a fast-paced, high-pressure environment.
The Operational Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services. You will work with the General Manager to provide business and managerial support in order that the activity, quality, and financial objectives are successfully delivered.
Key Responsibilities
1. Provide essential day-to-day operational management support and serve as a key point of contact for the service.
2. Lead efforts to achieve performance indicators in areas such as quality and safety, workforce management, and financial oversight.
3. Manage various service development projects and contribute to the strategic and annual business planning of the department.
4. Collaborate closely with internal and external stakeholders to oversee the management of Emergency services, ensuring alignment with financial constraints and strategic goals.
5. Coordinate and implement service improvement initiatives, managing clinical governance processes, and supporting the development and execution of performance recovery plans.
6. Participate in the Divisional manager of the day rota and provide cross cover within the Department as needed, deputising for the General Manager when required.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; and offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reaches their true potential, achieves their ambitions and thrives in their work.
Person specification
Qualifications
1. Educated to degree level or equivalent
Experience
1. Post graduate management experience or equivalent knowledge obtained through a combination of continuous professional development & training courses
2. Considerable experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends
3. Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes
4. Evidence of success in the management of a multidisciplinary environment
5. Evidence of significant achievement and personal contribution to organisation success
6. A good understanding of clinical governance, risk management and health and safety principles
7. Clear understanding of the NHS agenda
Additional Criteria
1. Evidence of delivering excellent standards of patient care
2. Ability to make independent decisions where appropriate
3. Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation
4. Excellent verbal and written communication skills
5. Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
6. Operational/organisational skills and ability to prioritise work under pressure
7. Ability to understand complex issues, problem solve and propose solutions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
For help with your application, contact:
Christopher Meally
christopher.meally@uhb.nhs.uk
01213715237
Agenda for Change
Band
Band 7
Contract
Fixed Term
Duration
12 Month(s)
Working pattern
Full-Time, Flexible Working
Reference number
304-1091630
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
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