The Company
We are proud to offer a fantastic opportunity for you to join an exceptional Family-Owned Business with its head office in Tyseley, Birmingham.
Boasting a trading history spanning 100 years; throughout this time the business has been developed by over four generations. We have evolved to be recognised as one of the UK’s leading industrial distribution specialists.
Having gone through significant modernisation in all aspects of the business, we are now seeking a Customer Service Representative to join the busy customer service team and ensure the success of the past is continued into future generations.
The Role
Based in the Birmingham head office and working in a fast paced, friendly environment with a flexible approach to the working day - you will find FP offers a great place to work.
With a committed, knowledgeable team, many having been with the company for 15+ years, you will be supported in your role and hopefully build some friends for life in your colleagues.
You will be a key member of the finance team managing a multi-million-pound annual turnover across a range of customers in multiple industries but with a strong focus on the aerospace, automotive and power generation sectors.
You will represent us and the brand we are building on. You will play a significant role in creating a positive impression to suppliers and customers.
Daily tasks will include (but are not limited to):
Accounts Payable duties:
1. Processing of purchase invoices (Validate & Match)
2. Credit Card Reconciliations
3. Invoice Query resolution (Liaising across all Departments)
4. Dealing with Supplier email and Telephone calls
5. Supplier statement reconciliations
Accounts Receivable duties:
1. Interpretation of Age Debtor Report
2. Chasing Overdue Invoices
3. Chasing customers for payment dates
4. Customer Statements and Month-end Chasers
5. Sales Invoice query resolution
Other details:
1. Other Reconciliations within finance
2. Assisting in all areas of the finance function as necessary
3. Assistance with year-end audit information gathering, stock taking and liaising with Auditors
4. Reporting directly to the Financial Controller
Skills:
1. Attention to detail, Good Numerical acumen and strong data entry is essential
2. Excellent organisational/prioritisation ability
3. A good communicator who can effectively engage with customers and suppliers
4. Ability to work on own initiative with little supervision after the initial learning cycle
5. Able to work as part of a team and communicate with all divisions of the company
6. Intermediate / Advanced Microsoft Office skills required. Excel is essential including the use of XLOOKUPS and standard data formatting techniques
7. Finance / Accounting experience is essential.
8. Working towards or an accounting qualification is desirable but not essential
9. Acumatica Cloud Based ERP system experience would be beneficial but is not essential as training will be given
You
You will be an outstanding communicator, confident, driven and a logical thinker. Analytical, collaborative and calm under pressure. A great multi-tasker who will often be juggling multiple tasks in tandem.
You will have several years’ experience in a finance driven role.
Experience of the industries we work in and the products we supply would be a plus but is not essential as you will be a quick learner who can take in the extensive knowledge of the team you will be working with.
Conflict resolution and problem solving is a must in handling queries.
The Benefits
1. Competitive salary £23,000 - £26,000 subject to experience
2. Annual bonus
3. Free onsite parking
Job Type: Full-time
Pay: £23,000.00-£26,000.00 per year
Additional pay:
1. Yearly bonus
Benefits:
1. On-site parking
Schedule:
1. Monday to Friday
Ability to commute/relocate:
1. Birmingham, B11 3PX: reliably commute or plan to relocate before starting work (required)
Experience:
1. Finance Administration: 2 years (required)
Work Location: In person
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