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The Role
To support the field engineer and tree cutting power line outage programme by providing customer power supply confirmation assessment and feeding this information back into the programme within a distribution area(s). Take responsibility for driving the delivery of your own allocated works. Ensure work is completed to the highest possible standards in terms of safety, environment, quality, and customer service.
Role Responsibilities
1. Patrol overhead power lines to confirm customers going off power supply within a given power outage area identified by the field engineer.
2. Confirm accuracy of customer carding lists and ensure any updating is carried out as per procedure.
3. Drive a productive approach to ensure maximum delivery across all role outputs.
4. Liaise with customers as appropriate regarding any planned power line outages and ensure a polite and helpful approach.
5. Report any HSQE events or power line defects whilst patrolling.
6. Support the delivery of the overall tree cutting power outage programme.
7. Adherence to Ground Control and UK Power Networks Services Operations and Procedures.
8. Attend any internal or external programming and planning meetings as may be required at the time.
9. Uphold Company Vision and Values in all your actions and decisions.
10. Be willing to travel and operate at times as may be required to ensure an efficient delivery of the programme.
What are we looking for:
Essential
11. To be able to work on own initiative and prioritise workloads.
12. Able to complete self-risk assessments.
13. Ability to work as part of a team.
14. To be prepared to train and learn new skills to accomplish the full range of the role.
15. Ability to identify problems and investigate alternatives.
16. Hold full driving licence.
17. IT Competent
Desirable
18. To have experience in the field of overhead power lines.
19. Ability to read and understand Network diagrams.
20. Ability to physically identify Powerline Network Components (switching points, HV & LV cable feeds).
What we offer:
At Ground Control we believe in creating an inspirational environment, and rewarding our employees for their hard work. We offer a wide-ranging benefits program, supporting you to realise your full potential, and are proud to be recognised as a great place to work:
Awards, Accolades and Culture
21. We have been awarded ‘world-class’ status for employee engagement in the 2023 best companies results, ranking at #16 in the ‘Top 100 Large Companies to Work For’ league table.
22. Certified B-Corp Accredited, Ground Control has been certified by B Lab, the not-for-profit behind the B Corp movement, as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit.
23. We inclusively support ‘The Race at Work Charter’, ‘Ban the Box’, ‘The Armed Forces Covenant’ and are ‘Disability Confident'
24. We invest 5% of our profits into the Evergreen Fund, an investment fund dedicated to sustainability and environmental initiatives.
25. By 2025 we have committed to planting 1,000,000 trees, having a fully electric fleet, and working towards achieving carbon net zero after becoming carbon neutral in 2020.
26. 2 personal choice volunteering days with your fundraising efforts matched up to £500!
Perks and Benefits
27. Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere.
28. Nursery Vouchers, Cycle to work scheme and Travel loans
29. Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app
30. A supportive, entrepreneurial working environment that fosters collaboration.
31. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities
32. Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays.
33. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
How we work:
We put people at the centre of everything we do.
Everyone is welcome. We’re embracing a culture where difference is valued. Your uniqueness will be celebrated. We believe diversity grows innovation, and innovation creates initiative. Together we’ll succeed in caring for each other, caring for our communities and caring for our Environment. Together, we’re stronger.
#INDHP
Agency Notice
Ground Control does not accept unsolicited agency resumes/ CV’s
Please do not forward resumes / CV’s to our job alias, employees, or any other company location.
Ground Control is not responsible for any fees related to unsolicited resumes.
Please contact the Talent Team for additional details