An exciting opportunity has arisen to join a Bicester-based company as a Customer Care Order Processor. If you enjoy being part of a large team working towards a common goal this could be the role for you. This 12-month fixed term contract role is a wonderful opportunity to work for a professional and innovative global company who are a leader in their field of expertise. As a Customer Care Order Processor, your duties will include: Input customer orders into the ordering system, ensuring all information is up to date Receiving and sorting inbound customer orders ready for processing Preparing and shipping outbound mail Manage and respond to queries Monitor orders and liaising with logistical personnel to ensure delivery times Process orders in compliance with Corporate Work Instructions Validate customer orders and communicate directly with customers when required Scan file customer paperwork Cut & Scan impressions for custom device orders Create and manage order queries in CRM Salesforce Capture customer interactions in CRM Salesforce, including customer complaints in compliance with regulatory requirements Process orders to meet department quality and productivity targets Develop good rapport with customers To be considered for the Customer Care Order Processor role you will have previous data entry experience ideally from within a similar role, have excellent attention to detail, and fabulous concentration. You must possess the ability to prioritise and juggle workloads, with a drive to meet and surpass goals. You must be logical in your approach to work with excellent communication skills and confidence to liaise with colleagues globally. As this is primarily a data entry role you must be comfortable sitting at a computer and entering data repeatedly. As the Customer Care Order Processor, you will be part of a large and growing team, who look after and support each other daily. With on-the-job training. Hours of work are Monday to Friday 9 am until 5 pm and 25 days plus your Birthday and bank holidays, this role is offering £27,500 per annum. This role will not be around for long, please apply today. K2 Recruitment is acting as an Employment Agency in relation to this vacancy.