Job Description We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre. You will be heading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers In this role, you will lead a team of one Senior M&E Executive, two M&E Executives and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event. This role requires proven record of accomplishment in event management. We are part of a global brand of 145 hotels worldwide and part of Accor, Europe’s Largest hotel company with 5000 hotels. Come and be a part of our vibrant and gutsy sales team with 17 individual event spaces including the creative Shaw Theatre. The successful applicant will be highly organised, creative and driven. Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques. Diary Management to ensure the Business on the Books is the most profitable for the hotel To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management To co-ordinate meeting organiser and client show rounds to hotel Ensure all enquiries are dealt with promptly and in line with Accor standards Set daily/weekly targets for the team To proactively phone existing clients for repeat business To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take “total revenue” into consideration To monitor & share revenue trends to support revenue driving/maximizing actions This includes forecasts, channel delivery, pace, market segments, Turn Down, SpendPAR, Conference measures To develop SOP’s and monitor to ensure are in place Competitor board spotting To participate in client events in the hotel in conjunction with sales department To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member