Please note this is a 7 month fixed-term contract position. This role requires regular travel to 3 of our office locations - London, Bristol & Manchester. We are looking for the successful individual to start as soon as possible.
Who You Are
A confident, passionate people co-ordinator with a desire to continuously improve the people experience at Made Tech. You will be confident dealing with a variety and volume of queries and always seek to respond in a timely manner that promotes a positive people experience.
You will have experience of using HR software and possess competent digital skills given the tech use in this role. A highly organised individual, you will be able to apply an agile approach in order to prioritise and respond to demand.
You will be keen to learn and develop, and recognise the value and importance of working as part of a team.
Key Responsibilities
You will support the people team in the daily administration of its activities and be exposed to all people related areas. You will work closely with colleagues primarily across the People team, ensuring people activities are completed in a timely and efficient manner.
You will often act as the first point of contact to the People team, responding to and resolving both internal and external queries, ensuring all colleagues receive a positive people experience.
You will ensure that employee records are accurately maintained and that new colleagues are onboarded and administered on to the appropriate platforms.
You will provide an efficient administrative service to all benefit and payroll tasks, ensuring accurate recording and processing. You will also liaise with external customers, such as benefit scheme administrators, providing information as necessary.
You will support the development of people policies and processes designed to improve the people experience. There will also be responsibility for communicating people updates and ensuring that the Made Tech handbook remains up to date.
Alongside colleagues in the People team you’ll support key projects, specifically the implementation of People initiatives and systems. You will organise ongoing socials for company-wide or regional events within an annual budget.
There may be occasions where you are expected to carry out other duties from time to time which are broadly consistent with your area of responsibility.
Skills, Knowledge and Expertise
* Excellent customer service and interpersonal skills
* Excellent communication skills, both written and verbal.
* Knowledge and understanding of HR processes and activity
* Great at building strong relationships within the business
* Organisation and ability to prioritise
* Adept at gathering meaningful people-related data
* Ability to handle confidential information with discretion
* A good range of experience using different technologies
* Experience and understanding of current UK employment law.
* A genuine care for the people who you work with and those who want to work with us, ensuring they have a great experience and expectations are exceeded
Support in applying
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.
Life at Made Tech
Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know.
The groups are:
* disability
* lgbtqiaplus-allies-and-activists
* women-in-tech
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:
Remote Working - we offer part time remote working for all our staff
Paid counselling - we offer paid counselling as well as financial and legal advice
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