Seasonal - Tills - Sales Assistant - Lift & Carry
13 March 2025
Your primary responsibility will be to provide professional support to our customers.
Working closely with the Garden Centre Manager to help the business succeed.
Seasonal: Until May 2025
Rota: Every Sunday 10:00-17:30
Main duties and responsibilities:
* Provide an enjoyable shopping experience for everyone by:
* Ensuring all customers are greeted and offered assistance.
* Handling customer queries courteously and efficiently.
* Identifying customer needs through interaction, and taking appropriate action.
* Maintaining excellent standards of merchandising and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people:
* Good friendly manner.
* Good interpersonal skills.
* Willing to learn.
Squire’s is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn, we will provide an extensive benefits package:
* Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
* Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
* Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
* Pension: We offer a Defined Contribution Pension Plan to new employees.
* Attendance: After one year of service, if you have 100% attendance, one additional day of holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
* Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
* Learning & Development: A wealth of learning opportunities to enhance your skills and confidence.
* Birthday: After 6 months of service, if your birthday falls on your contracted day to work, you can leave work early.
* Cycle2work scheme: After 1 year of service, a government initiative offering savings on new cycling equipment.
* Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
* RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
* Employee Assistance Programme (EAP): After 2 years of service, eligible employees can join an EAP for wellbeing resources.
* Retirement: After 15 years of service, your contracted hours will be reduced by a fifth for your final 3 months of work.
* Free Parking: Available to all employees in designated parking areas.
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