Team Member - The Carpenter's Arms - Cambridge The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud on Victoria Road in the heart of Cambridge; I'd guess you'd call us one big happy family who are always here for both our local and out of town guests. We will provide you with a great package: Competitive hourly rate tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Free food when on shift 30% dining discount of all managed houses Employee Assistance programme Benefits portal Refer a friend bonus Career development programme Great working environment and great prospects Your role: We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member You will need to demonstrate: Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us If the above sounds like you we'd love to hear from you.