CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Fabric Technician to join the team in London. CBRE manages the FM and maintenance of critical environment property portfolio and is committed to the provision of an efficient and effective engineering maintenance function which is deemed critical to the client's operations and the maintenance of 100% uptime. The critical environment supports Global Market, Asset and Wealth Management, Legal and Compliance, Coo Corporate Services divisions, Human Resources, and other back-office functions. The client's portfolio is total facilities management comprising of management locally of in-house Engineering and full Hard and soft service suppliers. The fabric technician is to carry out planned preventative maintenance and reactive works to building fabric in accordance with agreed service levels. Based primarily at the client's flag ship office but with responsibilities for other London based sites. To respond to site emergencies or client concerns, undertake small installation works, repairs to building fabric, and skilled handyperson duties. This role is for a hands-on working fabric technician with a good understanding of general building services and estate management. Responsibilities: Ensure that routine & reactive fabric maintenance is carried out to meet and exceed expectations and agreed service level agreements. Undertake a full range of general maintenance tasks, not limiting to minor plumbing, carpentry, painting, tiling, ensuring service levels are met and to maintain the fabric of the buildings is at a high standard. Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract facilities co-ordinator. Ensure that Method Statements and Risk Assessments and Dynamic Risk Assessments are prepared prior to any works starting. To undertake lone working when and where required. To develop a good working relationship with all members of the CBRE team, subcontractors, and client's staff. Ensure the provision of a safe & healthy working environment is met, including the wearing of uniform and appropriate PPE always. To ensure compliance with all CBRE and client policies and procedures. Ensure a professional image of CBRE to the client, and visitors, and ensure excellence in customer service is delivered and always promoted. Ensure that fabric and technical skills are maintained through a commitment to personal development. Fabric Technician to ensure all workplace settings are maintained and kept in safe & tidy conditions. Escort visiting subcontractors around site to ensure safe execution of service-related tasks, and ensure RAMS are reviewed and approved prior to works starting. To timely report all accidents, near misses, hazards and observations with managing Health and Safety policy and standards. To keep up to date with all assigned CBRE Talent Coach training. Promote and maintain CBRE work ethics and culture, following the RISE values. High level of trust and integrity whilst operating within compliance and sensitive environments where confidential information is present. Actively identify and implement innovation across the contract to enhance performance and continue to exceed the client's expectations. Success Measures Success in this role will be measured through defined targets as follows: Achievement of Business Unit / Contract KPIs in line with business requirements. Education Essential- Hold academic passes with at least GCSE Maths and English or equivalent. Desirable- Higher educational qualifications to 'A' level or degree (or equivalent) Skills Essential- · Good level of carpentry, plumbing and decorating skills essential · Ability to carry out all fabrics and maintenance tasks to a high standard · Good communication and etiquette · Always presenting a clear and smart appearance. · Able to multitask and prioritise workload. · Able to build and develop relationships with key business and account stakeholders. · Physically fit and able to carry tools and components by hand up to 25kg · PAT testing and IT installation knowledge is desirable, but not essential as on-site training is provided Desirable- · Good IT skills, competent across Microsoft Office programs · Experience with CBRE systems is desirable, but not essential Knowledge Essential- A good understanding of general building services and estate management. Desirable- Understands the requirements of operating in a contract environment. Experience Essential- Previous experience in a similar role essential Desirable- Previous experience of a service industry role using operating systems such as Harbour / People Soft. Aptitude Customer focus skills with a passion for customer service. Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels. Self-motivated and ambitious. Results/ task orientated, with attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Calm manner, able to work under pressure and with changing demands and priorities. Confidential and discrete approach. Circumstances The individual must be willing to undertake travel as the role/business requires. Core Competencies Customer Service Communication Integrity Attention to Detail About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking 128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. GWSEMEA