Job summary An exciting opportunity has arisen for enthusiastic outpatient HCSW[s] to join our existing teams within General Outpatients [GOPD]. We are looking for HCSW's who as well as having good organisational and people skills and possess a variety of nursing skills. We are a dedicated and supportive team that provides treatment and care to a wide variety of patients. Our departments are busy, unpredictable environments, where we care for patients attending appointments for a host of different specialties including dermatology, Gynaecology, Rheumatology, Urology, Cardiology, Neurology and many more. A new Community Diagnostic Centre [CDC] has also opened where we host further GOPD clinics for our patients. Our departments are open Monday to Friday 8am- 6pm. The successful candidate[s] will be expected to work fully rotational across our GOPD sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays. (Hospital transport bus available with Park and ride facilities in Cheltenham). Main duties of the job To work as part of the outpatient's clinical team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust. To work well with people at all levels and effectively as a team member. To undertake link roles which will assist in the smooth running of the department. Ability to provide a variety of nursing and personal care and contribute to a safe and welcoming environment for staff, patients and visitors. To communicate effectively, especially where patient ability to do so maybe compromised and chaperone where required. To contribute towards a forward thinking, compassionate and inclusive workforce that focuses on an engaging team approach. About us We are seeking highly compassionate and enthusiastic HCSW's who possess good communication and people skills to help us continue to deliver outstanding care to our patients. We are an experienced team who care deeply about our patients and their hospital experience[s] with us. The successful candidate[s] will be required to work fully rotational across both sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays (Hospital transport bus available with Park and ride facilities in Cheltenham). We actively encourage and support appropriate staff development within their role[s]. Our departments are open Monday to Friday 8am- 6pm (with occasional late finishes). With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 318-25-T0094 Job locations Cheltenham General Hospital Cheltenham GL53 7AN Job description Job responsibilities JOB PURPOSE To work as part of the General Outpatients Department [GOPD] team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust. You will need to undertake key roles which will assist in smooth running of the department ensuring regular and flexible cross county service provision. The job description outlines current duties and responsibilities; however, it is subject to review and amendment in the light of developing or changing services and as part of the annual Individual Performance Development Review. DIMENSIONS Working in Outpatients under the supervision of registered staff. Contribute to the smooth running of the defined clinical area To assist in meeting service delivery targets. To develop your skills to meet the demands and diversity in this dept. Outpatients is a defined team and requires staff to be flexible to meet our service delivery Additional Contact Details Name: Sheeba Aliyath Job Title: Sister Phone No: 0300 422 2421 Email address: sheeba.aliyathnhs.net Name: Sharon East Job Title: Sister Phone No: 0300 422 2421 Email address: sharon.east4nhs.net Job description Job responsibilities JOB PURPOSE To work as part of the General Outpatients Department [GOPD] team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust. You will need to undertake key roles which will assist in smooth running of the department ensuring regular and flexible cross county service provision. The job description outlines current duties and responsibilities; however, it is subject to review and amendment in the light of developing or changing services and as part of the annual Individual Performance Development Review. DIMENSIONS Working in Outpatients under the supervision of registered staff. Contribute to the smooth running of the defined clinical area To assist in meeting service delivery targets. To develop your skills to meet the demands and diversity in this dept. Outpatients is a defined team and requires staff to be flexible to meet our service delivery Additional Contact Details Name: Sheeba Aliyath Job Title: Sister Phone No: 0300 422 2421 Email address: sheeba.aliyathnhs.net Name: Sharon East Job Title: Sister Phone No: 0300 422 2421 Email address: sharon.east4nhs.net Person Specification Qualifications, Knowledge and Experience Essential Care Certificate [Performing patient observations and required investigations within role] Basic IT skills Demonstrates ability to commit to cross site service provision Will be expected to frequently manoeuvre objects / notes boxes on a regular basis <15kgs. Ability to work on own initiative at times Desirable Previous experience in OPD area desirable Ability to work in busy environment Ability to work well within a team environment Person Specification Qualifications, Knowledge and Experience Essential Care Certificate [Performing patient observations and required investigations within role] Basic IT skills Demonstrates ability to commit to cross site service provision Will be expected to frequently manoeuvre objects / notes boxes on a regular basis <15kgs. Ability to work on own initiative at times Desirable Previous experience in OPD area desirable Ability to work in busy environment Ability to work well within a team environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Cheltenham General Hospital Cheltenham GL53 7AN Employer's website https://www.gloshospitals.nhs.uk/ (Opens in a new tab)