Job summary The post holder will report to the Management Team and the GPs and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties. This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities. Additionally, this role will support both nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management. Main duties of the job The following are the core responsibilities of the GP Assistant/Medical Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels Undertaking new patient health checks Providing support to GP's by taking patient history and baseline observations prior to the patient seeing the GP Carrying out baseline observations such as pulse oximetry, weight, blood pressure, temperature, pulse rate, recording all findings accurately. Acting as a chaperon as required Signposting some received correspondence to others, e.g, clinical pharmacist, practice nurse Supporting practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments Explaining treatment procedures to patients Supporting the practice with immunisations Undertaking all mandatory training and induction programme Attending a formal appraisal with line manager at least every 12 months. Once a a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. Contributing to public health campaigns through advice or direct care, including opportunistic health promotional programmes To always mantain a clena, tidy and effective working area. About us We have a well established practice team consisting of 6 GP's, 2 ANP's alongside nursing and administrative staff. We are looking for an enthusiastic and dynamic individual to join our friendly team. Date posted 09 January 2025 Pay scheme Agenda for change Band Band 4 Salary Depending on experience Contract Fixed term Duration 24 months Working pattern Full-time Reference number A2962-25-0000 Job locations Picktree Lane Chester le Street County Durham DH3 3SL Job description Job responsibilities The following are the core responsibilities of the GP Assistant/Medical Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. a. Undertaking new patient health checks b. Providing support to GPs by taking patient history and baseline observations prior to the patient seeing the GP c. Carrying out baseline observations such as pulse oximetry, weight, blood pressure, temperature, pulse rate, recording all findings accurately d. Acting as a chaperone as required e. Signposting some received correspondence to others, e.g., Clinical Pharmacist, Practice Nurse f. Supporting practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments. g. Explaining treatment procedures to patients h. Supporting the Practice with immunisations i. Undertaking all mandatory training and induction programmes j. Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. k. Contributing to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes l. To always maintain a clean, tidy and effective working area Secondary key responsibilities In addition to the primary responsibilities, the GP Assistant/Medical Assistant may be requested to: a. Demonstrate the ownership of responsibility for personal development, learning and performance b. Demonstrate performance of skills and activities to others undertaking similar work c. Attend relevant annual updates and shared practice learning d. Participate in practice audit as directed by the audit lead e. Participate in local initiatives to enhance service delivery and patient care f. Support and participate in shared learning throughout the PCN g. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner Duties may vary from time to time without changing the general character of the post or the level of responsibility Job description Job responsibilities The following are the core responsibilities of the GP Assistant/Medical Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. a. Undertaking new patient health checks b. Providing support to GPs by taking patient history and baseline observations prior to the patient seeing the GP c. Carrying out baseline observations such as pulse oximetry, weight, blood pressure, temperature, pulse rate, recording all findings accurately d. Acting as a chaperone as required e. Signposting some received correspondence to others, e.g., Clinical Pharmacist, Practice Nurse f. Supporting practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments. g. Explaining treatment procedures to patients h. Supporting the Practice with immunisations i. Undertaking all mandatory training and induction programmes j. Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. k. Contributing to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes l. To always maintain a clean, tidy and effective working area Secondary key responsibilities In addition to the primary responsibilities, the GP Assistant/Medical Assistant may be requested to: a. Demonstrate the ownership of responsibility for personal development, learning and performance b. Demonstrate performance of skills and activities to others undertaking similar work c. Attend relevant annual updates and shared practice learning d. Participate in practice audit as directed by the audit lead e. Participate in local initiatives to enhance service delivery and patient care f. Support and participate in shared learning throughout the PCN g. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner Duties may vary from time to time without changing the general character of the post or the level of responsibility Person Specification Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Experience of working in a primary care environment Experience of working with the general public Experience of working in a healthcare setting New patient medicals, including height, weight, BP, pulse Chaperone procedure Ability to record accurate clinical notes Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated Problem-solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Able to communicate effectively and understand the needs of the patient Commitment to ongoing professional development Effectively utilise resources Punctual and committed to supporting the team effort Disclosure Barring Service (DBS) check Occupational Health clearance Desirable Competent in the use of MS Office applications Clinical IT system user skills Flexibility to work outside core office hours Person Specification Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Experience of working in a primary care environment Experience of working with the general public Experience of working in a healthcare setting New patient medicals, including height, weight, BP, pulse Chaperone procedure Ability to record accurate clinical notes Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated Problem-solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Able to communicate effectively and understand the needs of the patient Commitment to ongoing professional development Effectively utilise resources Punctual and committed to supporting the team effort Disclosure Barring Service (DBS) check Occupational Health clearance Desirable Competent in the use of MS Office applications Clinical IT system user skills Flexibility to work outside core office hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bridge End Surgery Address Picktree Lane Chester le Street County Durham DH3 3SL Employer's website https://www.bridgeendsurgery.com (Opens in a new tab)