This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.
Client Details
This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.
Description
As a Temporary Customer Service Advisor you will be:
Handling customer queries via mutli-channels
Provide exceptional customer service to all clients and stakeholders
Handle and resolve customer service queries
Maintain accurate records of customer interactions
Ensure all customer service standards are upheld
Work collaboratively with team members to improve customer service
Provide feedback on customer service issues and trendsProfile
A successful Temporary Customer Service Advisor should have:
Experience in a customer service role, preferably in a call handling role
Excellent communication and interpersonal skills
A commitment to providing exceptional customer service
Proficiency in using customer service software and tools
Ability to work well in a team and independentlyJob Offer
In return, our client can offer:
Weekly pay
Temp to perm opportunity
Opportunities for professional growth and development
A supportive and inclusive work culture
Role within a well-respected not-for-profit organisationWith a strong commitment to professional growth and personal development, this Temporary Customer Service Advisor role is an excellent opportunity to make a difference within a renowned charity. We encourage all interested candidates to apply