Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
Exciting opportunity for a Full Time Team Manager position within the Gateshead Psychiatric Liaison Team, based at the Queen Elizabeth Hospital.
Full Time role with flexibility to support candidates with condensed working hours, for example, 4 x 8am-6pm shifts, across Monday to Sunday, alongside service need. Alternatively, working hours would ordinarily be across Monday to Friday normal working hours (9-5pm) should condensed hours not be required.
The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community.
Key aspects of the role include monitoring the performance and quality of the service the team delivers, alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery, maximising independence, and fulfilling wider management responsibilities as required by the organisation.
Main Duties of the Job
1. Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners.
2. Support with recruitment, retention and induction of staff.
3. Conduct clinical and managerial supervision, appraisals, and oversight of individuals' development.
4. Manage performance and absence/staff wellbeing.
5. Ensure statutory and mandatory training is completed.
6. Support implementation and development of patient and carer experience.
7. Oversight of support with informal and standard complaints process.
8. Engagement within interface meetings.
9. Deal with grievance and disciplinary cases.
10. Motivate, engage and develop the team within a multi-disciplinary team environment.
11. Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information.
12. Support team following serious incidents and with debriefs, local and after action review process and serious incident panels.
About Us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
There are opportunities for further professional development within the scope of the successful candidate's experience and development needs, alongside service need.
Flexibility with working hours is available and can be discussed informally with Claire Smiles.
Job Responsibilities
Please find attached job description for full details.
Advertising Date: 23rd January 2025
Closing Date: 13th February 2025
We welcome your application.
Person Specification
Qualifications
* First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
Knowledge and Experience
* Experience of coordinating and managing staff resources.
* Experience of working within a multi-disciplinary team using a community based approach.
* Experience of providing community based mental health services.
* Experience of leading teams and taking on a leadership role in project management.
* Commitment to partnership working both multi-agency and multi-disciplinary.
* Coordinating and supporting staff in the day to day provision of clinical services.
* Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.
Skills
* Demonstrate leadership skills/delegation. Excellent communication skills and interpersonal skills including negotiation and conflict management.
* Knowledge of RiO data systems and IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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