CUSTOMER EXECUTIVE We currently have an exciting position as a Customer Executive in our fantastic DAF Fleet Services team in Devizes. We offer our clients bespoke Fleet Management Solutions to remove the administrative burden of operating their Fleet. As a Customer Executive, we can offer you: Salary of up to £26,000 (Depending on your Customer Executive Experience) Quarterly team bonus of up to £1,250 Excellent DAF Customer Executive training & development opportunities in house and manufacturers 30 days holiday (including statutory), rising to 33 days after 5 years service Employee Recognition Competitions Hosting our own mini events, food days and much more Team Building Activities offsite Employee Recognition Employee Assistance Program Career Progression Opportunities Pension Death in Service Life Insurance Scheme Cycle to work scheme Office based with potential to go hybrid in the future. Who are we looking for as a Customer Executive: Ideally, you will have the following skills / experience but training will be provided: Strong communication skills with a customer-first approach. Excellent organisational, IT and administrative abilities. Ability to work well under pressure and meet deadlines. Strong attention to detail and accuracy in documentation and billing processes. Experience in customer service or administrative roles, preferably in the wider automotive industry. Team player with a collaborative mindset and a commitment to continuous improvement. Full UK driving licence (preferred). The Customer Executive role / responsibilities include (but not limited to): Playing a key role in delivering excellent service to our customers while maintaining a strong focus on cost management. Providing customers with a clear and concise invoices, ensuring internal PO administration processes are followed at all times. Address any customer queries in a transparent, solution-oriented, and timely manner Contribute to the overall success of the Customer Service department by identifying areas for improvement and implementing solutions. Collaborate with various departments to enhance customer service processes. Ensure consolidated billing invoices are accurate. Provide general administrative support to ensure the smooth operation of the Customer Service department. Ensure all data is updated on all internal systems. Process tyre repair and replacement requests, ensuring cost-effective pricing while maintaining high-quality service standards. Working Monday Friday, 8am to 5pm. Apply today to start your journey with Ford & Slater No agencies please. It is not always possible to get back individually to each applicant, so if you havent received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.