To provide a comprehensive and professional secretarial and administration service to theteam. To operate and update computerised database systems including trust systems and any bespoke systems local to theteam. To operate and update any waiting lists contained within theteam. To maintain comprehensive paper and electronic filingsystems. To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face to face or over thephone. To organise any additional resources required for appointments or meetings, for example,interpreters. To participated in a rota to cover reception duties ifrequired